Customer Satisfaction Archives - Technicote

Technicote E-News – Volume 5, Issue 2

Labelexpo Americas 2012

Thank you to all who visited Technicote’s booth during Labelexpo Americas 2012! The show was a great success, with a documented increase in attendance over the 2010 show. This was especially true for Technicote, whose newly updated booth maintained a steady flow of traffic during the course of the 3-day tradeshow.

Customers and vendors alike were intrigued by our featured products on display, including three new drum label products, 2.7 mil TC Label Lyte™ Polypropylene, digital top coated paper and film label products, holographic film products, and Sil Tech silicone coated release liner, among others. Visitors also stopped by to check out our updated booth design and Powerpoint presentation that documented our Cuyahoga Falls, OH manufacturing plant in various stages of reconstruction.

If you were not able to attend the show this year and would like more information about Technicote’s featured items, please contact your Technicote sales representative or Customer Service Representative at 800-358-4448. We look forward to seeing you again at Labelexpo Americas 2014!

Technicote Announces Winner of Customer Satisfaction Survey Drawing

Mike Reeder of Hi Tech Label, Frankfort, Indiana, is the winner of the 2012 Technicote Customer Satisfaction Survey drawing for a an Apple iPad.

Mike’s name was drawn from all of the Technicote customers who returned customer satisfaction surveys during September, 2012. Technicote appreciates all customer feedback and uses it to make ongoing improvements.

Our next customer satisfaction survey will take place in 2013. Thank you for your participation.

Congratulations, Mike!

Doug Henry is hired as Technicote’s Director of Materials Management

Technicote is pleased to announce the hiring of Doug Henry as Director of Materials Management.

Doug has 20 years experience in Purchasing, Inventory, and Warehouse Management with a variety of companies including Monarch Marking Systems, NCR, and most recently AK Steel.

As a member of the Leadership Team, Doug will be responsible for all Raw Material contracting, procurement, and scheduling. In addition, he will manage our Vendor Performance Measurement program, assist in the implementation of our ERP system, and work across all functions to make the best balanced decisions for the Company, Business, and Customer.

Doug is a 1992 graduate of Wilmington College and holds Bachelor of Arts degrees in Marketing and Psychology. Please join me in welcoming Doug to our team. We look forward to the contribution of his skills and knowledge in support of Technicote’s continued success.

Sil Tech Offers Low Minimums and Fast Service

Sil Tech release liners have always been an excellent option as a long term solution for all of your release liner needs and your short run, quick service manufacturing needs. To meet the needs of our customers, Sil Tech continues to offer industry leading minimum order quantities and lead times on all of our stocked silicone coated release liners.

Sil Tech offers stock items with minimums as low as 1 MMSI and lead times as fast as 48 hours, both exceeding industry standards and offered on all stocked products including SCK, Claycoat, Polycoat, and Films liners. For more information about our service or to discuss all of our stocking and quick shipment solutions, please contact Sil Tech marketing at 1-800-358-4446.

Technicote Remains Ahead of Schedule with Cuyahoga Falls Plant Restoration

Technicote’s rebuilding project of the new Cuyahoga Falls, Ohio manufacturing plant continues to be ahead of schedule. The construction of the building is complete, which will allow us to move out of our temporary facility on Home Avenue no later than November 30th.

E5, our newest coating line, started up in late October. This coater has the latest technology, and significantly increases Technicote’s capacity and capabilities.

Our new, state-of-the-art slitter will arrive in early November. Additionally, upgrades have been made to the E2 line, which will double coating capacity.

Technicote anticipates the grand opening of our new Cuyahoga Falls facility to take place by year end. The addition of the new equipment and upgrades will enable Technicote to provide the highest level of quality and service since its founding in 1980.

Save $$$ by shopping Technicote Surplus Products

Help us clean out our warehouse, and be rewarded with attractive pricing below market value! Technicote’s list of surplus inventory is a great place to find incredible deals on first-run, high quality label products. All Surplus items are covered under Technicote’s standard warranty for quality and workmanship. Our list of Surplus inventory is always changing, so please check our website often for available products. We currently have Surplus slit rolls located in our Corona, CA, Miamisburg, OH, Terre Haute, IN, Burlington, NJ, Cuyahoga Falls, OH and Atlanta, GA warehouses. All Surplus items are first-come, first serve. Check it out before it’s too late! List »