Technicote E-News – Volume 3, Issue 3

By January 26, 2011E-News

Technicote Announces New Changes to Improve Customer Service

Technicote’s Customer Service Team is pleased to announce upcoming department changes to better assist you. Beginning February 1, 2011, Technicote will be incorporating a dedicated Customer Service phone line to accommodate all incoming callers requesting to speak directly to a Customer Service representative. The new, dedicated line will operate under the same, toll-free phone number Technicote has maintained for many years: (800)-358-4448. Hours of operation for Customer Service based out of our Corporate offices in Miamisburg, OH will continue to be 8:00 a.m. – 6:00 p.m. EST. All calls placed after 6:00 p.m. EST will be automatically forwarded to our Customer Service Team based in Corona, CA. This change will provide extended service hours to our West Coast customers of 8:00 a.m. to 5:00 p.m. PST.

A new toll-free line has been established to service customers requesting to speak with department personnel outside the realm of Customer Service. These departments include Technical Service, Pricing, Accounts Receivable and Quality Assurance, among others. Please call 800-358-4446 to speak directly to our receptionist who will transfer you to the department or person to whom you wish to reach.

Dr. Joseph D. Roth Joins Technicote

Technicote is pleased to welcome Dr. Joseph D. Roth as Director of Technical and Quality. Dr. Roth comes to Technicote after 20 years in various R&D assignments at NCR. While at NCR, he was awarded 42 US patents, with additional patents pending. Much of his work was in the label area, where he lead the development of LinerLock(TM), RevealPrint(TM), Adjust-A-Peel(TM, PurePerf(TM) and SureReturn(TM), all part of NCR’s patented FuseForm(TM) technology.
“We’re excited about the strong development background that Joe brings to Technicote” said Doug O’Connell, Technicote’s Vice President and General Manager. “Joe’s ability to invent new solutions is a good complement to the rich technical background here at Technicote.”

Dr. Roth will be responsible for leading product development, and quality in addition to identifying new technology. He earned his BS in Chemistry at Univ. of WI, and his PhD in Analytical Chemistry from Purdue. Roth, his wife and 2 children reside in Springboro, Ohio.

Technicote Launches 2.3 mil Polar White Polypropylene

Technicote is pleased to announce the addition of Polar White Polypropylene to our existing line of premium top-coated polypropylene film products. Due to ongoing supply issues, Technicote has spent considerable time and effort developing better solutions. The recent introduction of our “Value Plus” white polypropylene film is an excellent lower cost solution for many applications where a corona treated film is acceptable for ink receptivity. However, a topcoated film is still the preferred choice by many converters. To meet this market need, Technicote (working in conjunction with a major domestic manufacturer of BOPP) developed 2.3 mil Polar White Polypropylene. This product is a gloss white, topcoated film with properties and characteristics that closely resemble our longstanding premium grade, 2.3 mil Majestic White.

2.3 mil Polar White BOPP is available TRIM FREE in a 5,000’ roll length out of our Terre Haute, IN manufacturing plant with our TS523 adhesive and 40# SCK liner (Item#572133) with two day service. At our West Coast manufacturing facility in Corona, CA, Polar White Polypropylene is available TRIM FREE with our AT333 adhesive and a 40# SCK release liner (Item#572135). Alternative adhesive and liner constructions are also available as a custom coat item with a five day lead time.

Sheet or roll samples of Technicote’s new Polar White Polypropylene are available by contacting your sales representative, or by calling our Customer Service Department direct at 800-358-4448.

Technicote Promotes Ralph Adkins to Director of Sales and Marketing

Technicote has announced the promotion of Ralph Adkins to Director of Sales and Marketing.

Mr. Adkins joined Technicote in 2009 as National Sales Manager of the Company’s roll label segment. In his new role, Ralph will be responsible for all Technicote sales divisions including Technicote roll label products, Sil Tech release liner, and Westfield sheeted products. Ralph will also manage Technicote’s Marketing and Customer Service departments.

Prior to Technicote, Ralph achieved over 10 years of sales and sales management experience in label, film and paper industries in a multitude of roles including sales representative, regional sales manager, national account manager and most recently national sales manager for Avery Dennison’s Graphics Division. Prior to Avery Dennison, Adkins worked with International Paper. He has a B.S. in Business Administration from Miami University. Ralph, his wife and daughter reside in West Chester, Ohio.

Save $$$ by shopping Technicote Surplus Products

Help us clean out our warehouse, and be rewarded with attractive pricing below market value! Technicote’s list of surplus inventory is a great place to find incredible deals on first-run, high quality label products. All Surplus items are covered under Technicote’s standard warranty for quality and workmanship. Our list of Surplus inventory is always changing, so please check our website often for available products. We currently have Surplus slit rolls located in our Corona, CA, Miamisburg, OH, Terre Haute, IN, Burlington, NJ, Cuyahoga Falls, OH and Atlanta, GA warehouses. All Surplus items are first-come, first serve. Check it out before it’s too late! List »